Frequently Asked Questions
Everything you need to know about your journey to better rest.
How long does shipping take for Mellow Sleep products?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-night sleep trial. If you are not completely satisfied with your purchase, you can return it for a full refund within 30 days of delivery, provided the item is in its original condition.
Are your materials eco-friendly and safe?
Yes, all Mellow Sleep bedding and accessories are made from OEKO-TEX certified materials, ensuring they are free from harmful chemicals and safe for sensitive skin.
How do I care for my Mellow Sleep linens?
To maintain the softness and longevity of your linens, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping zones to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm and Klarna.